Your app can pass every test and still look broken to the viewer.
Functionally, everything works: the app launches, the stream plays, the API responds. But the hero artwork is wrong, the episode order is scrambled, the subtitles are a beat behind, or the title that's live in the US shows a blank tile in Brazil. None of that is a code bug. All of it is what your audience sees first — and judges you by.
Arcadian's Viewer Experience QA checks your service through the viewer's eyes. Our specialists validate the content, presentation, and playback your audience actually encounters — across devices, geographies, and languages — so what reaches the screen is what you intended.
A final check before launch,
or continuous coverage as your catalog grows.
Bring us in to validate a high-profile release before it goes live, or to run ongoing checks across a constantly changing library. We test to your distribution model and your audience's expectations.
A full viewer experience QA service,
from storefront to playback.
Consultation & Test Design
We define testing strategies that align with your distribution models and audience expectations — so QA covers the surfaces your viewers actually touch.
Content & Storefront Validation
We verify artwork, metadata, episode ordering, descriptions, and merchandising are correct and consistent across your global customer interfaces, regardless of geography or language.
Multi-Platform & Device Testing
We confirm the experience holds up across the full range of devices your audience uses — from flagship phones to older smart TVs.
Ongoing Monitoring & Updates
Libraries change daily. We run continuous quality checks as titles, updates, and releases roll in, so quality doesn't slip between launches.
Tested by people,
because viewers are people.
Every distribution model is different, so we tailor QA workflows to your operational requirements — from large-scale content libraries to high-profile new releases. And because the things that ruin a viewing experience are the things a human notices — the off frame, the wrong poster, the caption that lands late — our process is built around trained reviewers, with automation supporting them rather than replacing them.
What partnering with Arcadian gives you.
Caught Before the Audience Does
Human-centered review catches the artwork, metadata, and playback errors automated tools can't see — before they show up in social media screenshots.
Consistent Everywhere
Cross-platform validation delivers a reliable experience across your global interfaces, regardless of device, geography, or language.
Faster Time-to-Market
Streamlined QA reduces delays and accelerates new releases.
Proven Expertise
Thousands of films and TV shows validated, with broadcast-level assurance for leading studios and platforms.
Make sure every viewer sees your content at its best.
Tell us what you're releasing and where it's headed. We'll verify that every audience, on every device, gets the experience you designed — not the one a missed defect left behind.