Your back-office workforce for the streaming video entertainment industry
As a strategic tech partner, Arcadian seamlessly handles operational tasks, delivering exceptional quality at significantly reduced costs.
Trusted By
38k+
Subtitles Processed
46k+
Audio Files Transcoded
5k+
Video Files Transcoded
17k+
Content Issues Resolved
Cutting-edge
Technology
Employing state-of-the-art technological tools and streamlined workflows to dramatically minimize both time and expenses required for meeting your requirements.
Refined
Workflows
Seamlessly integrating with your existing systems and processes to work hand-in-hand with no disruptions to your operations.
Optimized
Human Input
Utilizing the latest tools and automating the workflows to lower costs but ensuring the final check is done by the ultimate arbiter, a human.
Our Solutions
Delivering the services you require at the premium quality you expect.
Video / Audio Transcoding and QA
Arcadian excels in preparing any digital video file for seamless streaming across various platforms. While basic transcoding is common, our expertise shines when handling large libraries of complex video assets with multiple versions, subtitles, and audio tracks. Ensuring perfection across numerous video files encoded at various bitrates, with synchronized subtitles and audio tracks, is our specialty. The outcome? Our clients can rest assured that their subscribers will enjoy a flawless viewer experience.
Video Transcoding and QA can be tailored to include numerous checks, such as:
- Video
- Audio
- Subtitles
- Trailers
- Value Added Materials
- Keyframes
- Dub Cards
We conduct thorough checks tailored to every territory where the video asset will be distributed. Our team can craft customized Video/Audio Transcoding and Quality Assurance protocols to meet your unique needs.
App Development
Arcadian specializes in developing video applications for a wide array of devices, ranging from embedded TV apps to mobile platforms and everything in between. Whether you are launching a VOD, AVOD, SVOD, or FAST service, we are equipped to design the ideal app solution tailored to your exacting standards.
Our professional UX/UI design team will work closely with you to develop an experience that exactly fits your brand.
Apps QA
Arcadian’s dedicated team conduct quality assurance on mobile, TV, in-car, and apps running on any other device. With each enhancement and upgrade, every new version will undergo rigorous checks to ensure functionality aligns with specifications.
These checks encompass:
- Smoke check
- Landing page
- Account login and first-time registration
- Hero panel
- Carousel
- Side menu
- Library page
We are capable of customizing App Quality Assurance protocols to suit your exact needs.
Customer Support
Arcadian runs Customer Support for one of the world’s best-known brands. Any viewing or video purchase transaction queries are sent to our team of trained customer support representatives. They resolve every issue in a timely manner while ensuring the customer enjoys a positive experience with the brand.
We can design Customer Support protocols to address your specific requirements.
Storefront QA
Arcadian guarantees an impeccable viewer experience for your streaming service’s Storefront. With a constant influx of new content, it is crucial that every aspect of each video asset is flawlessly presented across all playback platforms, including televisions, mobile devices and web browsers.
Our quality assurance checks include verifying that all aspects of the following are correct for each Storefront in each territory. These include checks, such as:
- Video asset
- Playback of all video, audio and subtitle files
- Ratings
- Artwork
- Metadata
- Trailer and playback of trailer
- Value Added Materials
We can tailor Storefront Quality Assurance protocols to meet your exact needs.
Meet Our Leadership Team
Arcadian is led by an experienced international team of professionals.
Founder and CEO
VP of Operations
VP of Engineering
VP of Sales and Business Development
VP of Marketing
Managing Director / VP of Sales, Philippines
CFO
Human Resources Manager
Let’s Talk
Get in touch to see how we can support your streaming needs.
For Solutions, email us at solutions@arcadian.la
For all other inquiries, email us at info@arcadian.la